By Ed Rutkowski
Since ChatGPT was introduced in November 2022, occupational and environmental health and safety professionals have sought ways to use chatbots for OEHS purposes. A short “pop-up” session held May 20 at AIHA Connect 2024 described one potential practical application of the technology: to read and summarize OEHS regulations.
Benjamin Roberts, PhD, MPH, CIH, a supervising risk scientist at Benchmark Risk Group, began his presentation with an overview of how chatbots work. He explained that everything typed into a chatbot is translated into numbers, a process known as “tokenization.” This process allows the chatbot to perform nuanced analysis of words in context, with particular attention paid to adjacent words.